FAQ
-
What's New at the BioLite Shop?
Check out our preview page of the 2016 Energy Ecosystem and learn about our newest additions in off-grid cooking, charging, and lighting.
-
What's the difference between the BioLite CampStove 2, CampStove and CookStove?
The CampStove 2, new in 2017, has the same core technology as the original CampStove...
-
My PowerLight or PowerLight Mini cycles through all its lighting modes then shuts off – what's happening?
Your light is in demo mode. Your light comes pre-programmed to quickly showcase all its lighting features so you can try it in-stores without running down the battery. To disable...
-
How do BioLite products produce off-grid energy?
BioLite uses a core technology called Thermoelectrics which captures waste heat and converts it into usable electricity. The CampStove, BaseCamp, and HomeStove house a thermoelectric generator inside their orange Power Packs. The heat generated...
-
How can I tell if my device is compatible?
Check out this video from one of our engineers on a quick way to evaluate compatibility: If you have any questions about a particular...
-
What devices do BioLite products charge? How quickly?
BioLite products are compatible with most devices that can be charged through a standard USB port. This includes cell phones, smartphones, GPS, LED flashlights, headlamps, and rechargeable battery packs, among other...
-
Is the HomeStove available for purchase?
The HomeStove is currently not available for individual retail purchase. Our HomeStove commercial distribution is focused on bringing it to families living in energy poverty...
-
Can I use charcoal in the BioLite CampStove or BaseCamp?
You can, but we do not recommend it as an ideal fuel source. Charcoal will glow like embers...
-
How long does the battery last in your Power Packs?
Our Power Packs contain lithium ion batteries that are designed for years of use when maintained properly. When used regularly, the fire will charge the lithium ion battery for thousands...
-
Do you ship internationally? What countries?
Yes, we ship internationally and to all countries. Please place your order through our shop and follow the prompts to successfully ship your purchase to your desired...
-
I have other questions that aren't on here - where do I go?
We have lots of other FAQs in our expanded section (See right-hand bar) that can direct you to a variety of categories....