FAQ
- All
- faq_1.-Popular-FAQs
- faq_2.-NEW-BioLite-NanoGrid
- faq_3.-BaseCamp
- faq_3.-BaseCamp_subcat_maintenance-&-care
- faq_3.-BaseCamp_subcat_running-&-use
- faq_3.-BaseCamp_subcat_startup-&-first-time-use
- faq_4.-KettleCharge
- faq_5.-CampStove_subcat_maintenance-&-care
- faq_5.-CampStove_subcat_running-&-use
- faq_5.-CampStove_subcat_startup-&-first-time-use
- faq_6.-KettlePot
- faq_7.-Portable-Grill
- faq_8.-orders-&-shipping
- faq_9.-Emerging-Markets
- faq_misc
-
What's New at the BioLite Shop?
Check out our preview page of the 2016 Energy Ecosystem and learn about our newest additions in off-grid cooking, charging, and lighting.
-
What's the difference between the BioLite CampStove 2, CampStove and CookStove?
The CampStove 2, new in 2017, has the same core technology as the original CampStove...
-
My PowerLight or PowerLight Mini cycles through all its lighting modes then shuts off – what's happening?
Your light is in demo mode. Your light comes pre-programmed to quickly showcase all its lighting features so you can try it in-stores without running down the battery. To disable...
-
Is there an instructional video for the NanoGrid?
Yes! Check it out right here:
-
When will the PowerLight Bundle arrive?
US customers can expect their order to ship late February.
-
When will the PowerLight Bundle ship for Canadian customers?
PowerLight Bundle will be arriving to our Canadian warehouse within the next 2-3 weeks. We expect for orders to begin shipping mid-March.
-
How do I turn off 'Demo' Mode on the PowerLight Bundle?
The PowerLight Bundle comes programmed in 'Demo' mode so that if you're buying in store, you can see how the system lights up. To deactivate Demo mode, press the PowerLight's...
-
Do you have a video for the BioLite CampStove?
Yes we do! Check it out here:
-
Do you have a quick video for the BioLite KettlePot?
Yes we do! Check it out here:
-
Do you have a quick video of the BioLite Portable Grill?
Yes, we do! Check it out:
-
Does the KettlePot attach to the CampStove?
The BioLite KettlePot is designed to sit on top of the CampStove with a stablizing center ring, but does not physically attach to the CampStove itself. This facilitates easy...
-
How does the Portable Grill work?
Sitting directly on top of the BioLite CampStove burn chamber, the Fuel Intake Lid from the...