FAQ
- All
- faq_1.-Popular-FAQs
- faq_2.-NEW-BioLite-NanoGrid
- faq_3.-BaseCamp
- faq_3.-BaseCamp_subcat_maintenance-&-care
- faq_3.-BaseCamp_subcat_running-&-use
- faq_3.-BaseCamp_subcat_startup-&-first-time-use
- faq_4.-KettleCharge
- faq_5.-CampStove_subcat_maintenance-&-care
- faq_5.-CampStove_subcat_running-&-use
- faq_5.-CampStove_subcat_startup-&-first-time-use
- faq_6.-KettlePot
- faq_7.-Portable-Grill
- faq_8.-orders-&-shipping
- faq_9.-Emerging-Markets
- faq_misc
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How do I attach the Pot Adaptor to my CampStove?
Check out this 30 second video!
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How do I keep the BaseCamp's Power Pack in good condition?
We recommend firing up the BaseCamp every 4-6 months. If you are using the Stove to charge higher-wattage devices regularly (ie tablets, GoPros, etc)...
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Can I order replacement parts for my BioLite BaseCamp?
We do not offer separate component parts at this time. With proper care and maintenance, your BaseCamp is designed to be used for years of use. If you...
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Can I use a BioLite BaseCamp in the rain?
The BaseCamp is protected in a light sprinkle, but is not intended for heavy rain. Exposure to water can damage the stove's electronics located in the Power Pack.
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Can I use the BaseCamp indoors?
No. The BaseCamp is strictly intended for outdoor use only.
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Does the BaseCamp work with non-BioLite cookware?
Yes! You can use the BaseCamp with your own cookware, kettles and devices. It is not limited to the BioLite Product family....
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Do you have a quick video of the BioLite KettleCharge?
Yes we do! Check it out here:
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How can I tell if my device is compatible?
Check out this video from one of our engineers on a quick way to evaluate compatibility: If you have any questions about a particular...
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What devices do BioLite products charge? How quickly?
BioLite products are compatible with most devices that can be charged through a standard USB port. This includes cell phones, smartphones, GPS, LED flashlights, headlamps, and rechargeable battery packs, among other...
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Is the HomeStove available for purchase?
The HomeStove is currently not available for individual retail purchase. Our HomeStove commercial distribution is focused on bringing it to families living in energy poverty...
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Can I use charcoal in the BioLite CampStove or BaseCamp?
You can, but we do not recommend it as an ideal fuel source. Charcoal will glow like embers...
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How long does the battery last in your Power Packs?
Our Power Packs contain lithium ion batteries that are designed for years of use when maintained properly. When used regularly, the fire will charge the lithium ion battery for thousands...
