We have recently opened a warehouse in Canada to lower the cost of import fees, duties and taxes. This has also allowed us to offer free shipping for orders over...

Ordering a BioLite eGift is a quick and easy way to send an awesome present right to your friend or families' inbox. 1) Go to the eGift page...

Yes, we ship internationally and to all countries. Please place your order through our shop and follow the prompts to successfully ship your purchase to your desired...

We don't recommend it. While both the KettlePot and Portable Grill are designed to work with the BioLite CampStove, they must be used separately...

As soon as your item is shipped, you will automatically receive an updated email confirmation that includes a tracking number for your order. Processing usually happens within 48 hours. If items...

We want to ensure that you have a great experience with your BioLite products. Our support team is here to help you answer any questions...

Please check out our warranty page for full details. You'll note that at the top of this page we have a warranty registration form....

First off, thank you for your support and your interest in helping us bring clean cooking solutions to communities that need it most. Check out the following video on why...

Fill the KettleCharge with cold water and place it over a strong concentrated flame. It's all about getting a strong heat transfer from your hot surface. Things like gas burners,...

Leaving the KettleCharge over a flame with no water will damage the product. We have a built in warning system to alert you to...

Yes, you can, but this is not required. You should do this only if the battery in your KettleCharge's handle has been fully discharged and you do not see...

The KettleCharge is designed for use with water only. If using the KettleCharge frequently and you would like to descale your kettle, bring the...